Nexsolutions

Our Policies

Privacy Policy & Service Terms

 

Effective Date: November 13, 2024
Last Updated: November 13, 2024

 

At Nexsolutions, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you interact with our website or services.

 

1. Information We Collect

We may collect the following information when you interact with Nexsolutions:

Personal Information

  • Name, email address, and contact details

  • Billing and payment-related information (processed securely via third-party providers)

  • Project-related details shared during inquiries, onboarding, or support

Non-Personal Information

  • Browser type and device information

  • IP address (for security and analytics)

  • Website usage and performance data

This data helps us improve functionality, security, and user experience.

2. How We Use Your Information

We use collected information to:

  • Deliver and manage our services effectively

  • Communicate regarding projects, updates, and support

  • Improve website performance and service quality

  • Send service-related or promotional updates (only if opted in)

  • Meet legal, contractual, and compliance obligations

🚫 We do not sell, rent, or trade your personal data to third parties.

 

3. Data Protection & Security

We implement industry-standard security measures, including:

  • Secure servers and encrypted data handling

  • Limited access to sensitive information

  • Regular system reviews and security audits

While no system can guarantee 100% security, we take all reasonable steps to protect your information.

 

4. Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Understand user behavior

  • Improve site performance

  • Enhance user experience

You can manage or disable cookies through your browser settings.

 

5. Refund Policy

We aim to deliver high-quality services. If you’re not satisfied, the following applies:

7-Day Satisfaction Review

Refund requests must be submitted within 7 days of service initiation.

To request a review:

Non-Refundable Services

Refunds are not available for:

  • Domain registration & hosting services

  • Third-party plugins, themes, or licenses

  • Custom graphic design work

  • Paid templates, scripts, or digital assets

  • Services already delivered or approved

Refunds are evaluated fairly and issued at our discretion based on work completed.

 

6. Payments & Unpaid Invoices

  • Invoices must be paid within 7 days

  • Services may be paused for unpaid balances

  • Reactivation may require balance clearance and applicable fees

 

7. Policy Updates

This policy may be updated periodically. Continued use of our website or services implies acceptance of the latest version.

 

8. Contact Us

For questions regarding this policy or our services:

📧 Email: support@nexsolutions.org
🌐 Website: https://nexsolutions.org